Frequently Asked Questions
What is a Closed Door Sale?
Closed Door Sales is a warehouse shopping club where you have the opportunity to shop direct from the warehouses of Australian wholesalers. Closed Door Sales has exclusive arrangements with several wholesalers around Australia who agree to open their warehouses exclusively to members on set days throughout the year. You get to attend these sales in your own car and buy goods at heavily reduced prices. These warehouses do not open to the general public. You are therefore shopping direct and cutting out the retailers and their high retail prices! Save between 25% -85% off RRP!
Where are the warehouses located?
The warehouses are located in most major cities, in various suburbs, around Australia. To view each warehouse address and directional maps you will need to login with your member password.
You can then view which suburb they are located in which is listed next to the warehouse name. Maps are located at the bottom of each warehouses page. Once you book the sales events you wish to attend a Booking Confirmation email will be sent to you within a few minutes containing full addresses, maps and sale day opening times. Please check your junk email box as booking confirmations may go there.
Why isn't a warehouse listed as being open to members?
Not all wholesalers are open on the same day. If a wholesaler is not listed it means that they are currently closed and will open exclusively to our members on a future date.
If no dates are currently set you can be assured that we will be setting new dates soon. Sale dates are usually held each month with new wholesalers and stock variety! You will be advised via email when new dates and new warehouses have been set. You are also welcome to login to our website anytime to check future dates.
Can I bring family and friends?
Members are welcome to bring family and friends with them to each sales event.
They are also welcome to individually join themselves using their own email address and password. Only 1 member can join our club using the same email address so any additional family members wanting to join must join using a different email address.
Can I attend these warehouses anytime?
These are wholesalers warehouses and not to be confused with factory outlets so they do not deal with the public at all. However they agree to open exclusively to Closed Door Sales members on selected dates throughout the year for a one day sale event to our members. Therefore you cannot attend these warehouses outside of our ‘Member Only’ sales events. Members receive email notification of forthcoming sales events in their own state.
What type of goods are on offer?
We have warehouses that stock a variety of goods such as Fashion, Lingerie, Leather Goods, Toys, Gifts, Homewares, Manchester, Confectionary, Licensed products, Cosmetics, Body Care Products, Sportswear and more! Each warehouse specialises in different stock. Not all the above goods are under the one roof.
When are the sales held?
We usually hold monthly sales events especially leading up to Christmas. We arrange for several warehouses to open on the one day so you can visit more than one sale on the same day in your own car. We are continually on the look-out for new and exciting warehouses to add for members.
To book a Closed Door Saleclick here
How do I join and book a sale event?

Just click on the 'Join for Free' link to join our club and gain instant access to view the sales on offer.
To Join for FREE and then view forthcoming salesclick here
To advise us that you will be attending a sales event please tick the boxes next to the warehouses you plan to visit and then click the 'Book Selected Warehouses' button to confirm your booking. If you wish to cancel any bookings for any reason please click the 'Cancel Booking' link. Please only book if you plan to attend.
Is there a minimum required to attend?
There is no minimum numbers or minimum expenditure required at any warehouse to attend a Closed Door Sale. Come by yourself or as a group and take advantage of the wonderful savings on offer. Due to the popularity of some warehouses we sometimes place a limit to the number of bookings/people a warehouse can accept.
Is there a cost to join your club?
No, there is no cost to join our club at present and entry in to each warehouse sale is FREE. However if you belong to a club or fundraising organisation you may wish to charge your members for the priviledge of attending for fundraising purposes.
What forms of payment are accepted at each sale?
Visa and Mastercard are accepted and some warehouses may accept Amex. All warehouses have Eftpos facilities and accept cash. No cheques accepted.
Can I fundraise for my group or organisation?
If you wish to raise funds through our Closed Door Sales events we suggest you charge your group $5 or $10 each for the privilege of attending which you can keep towards your fundraising. Alternatively we can print off personalised group tickets and then offer you a 'per head' kick-back. Please email Mark for further details.
I can't log in?
This may be due to a number of reasons such as entering an incorrect email address or password. If you have changed your email address you will need to re-register again. If you have forgotten your password just click on the 'Forgot your Password?' link on the Member Login screen.
Do you have an online shop?
Not at the moment. It is something we are definitely looking in to.
What other services do you offer?
We also offer Shopping Tours of Melbourne's best Factory Outlets whilst you travel on board a luxury coach. These are ideal for private group bookings or for individuals. For more information click here
If your query still hasn't been answered please email us your question.

Happy (discount) Shopping!
from the team at Closed Door Sales.

